Who are insurance broker
An insurance broker is an independent professional insurance advisor and provides Professional Financial Services and acts on behalf of the client.
They have in depth knowledge of the insurance market and have the ability to negotiate on your behalf. Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, a qualified broker can give proper advice on your insurance, help you to understand the fine print and ensure that you are getting value for money
Insurance is one of the most complex products you can buy. The broker’s task is to properly assess your insurance portfolio and shop around in order to obtain the best protection in the market to meet your unique insurance needs at the most competitive price.
Brokers normally work with a wide spectrum of products and insurance companies and can therefore assist the client to correctly structure his / her insurance policy.
An insurance broker works for you, and not for the insurance companies. It is the aim of the broker to build a close business relationship with you in order to understand your future plans, the associated risks and how you like to do business. A broker gets to know you, building up a profile of who you are and what you need with the long-term view of keeping you on as a client.
Don’t settle for ‘anonymous’ insurance where you have to talk to someone in a call centre. Rather be on the first-name basis with your insurance broker, who is committed to protecting your family, your possessions and your business.
Brokers go out and see the client if that is what is preferred. What better way to really understand the client and his needs? Personal consultations are encouraged, to answer any questions you may have, to make suggestions that are useful, ensure there are no misunderstandings and no detail is overlooked and often saving them time and money.
For a broker a good relationship with clients ensures a good reputation, which in turn grows his portfolio, giving him more bargaining power, which then benefits the client again in the end. The proper maintenance of a client’s portfolio is crucial for the growth of a broker and therefore the broker always have the clients’ best interest at heart.
If the worst happens and you do have to make a claim, a broker will act on your behalf, liaising with the insurance company to negotiate the best possible outcome for you.
Brokers understand the policy wording and know what your rights are when claiming. When it comes to claiming, you want someone in your corner who understands the ins and outs of insurance and has the knowledge to argue on your behalf. Wrong or inadequate cover can lead to disastrous consequences for individuals, families and businesses. A broker has the know-how to get it done quickly and maximise any claim pay-out.
Select the best broker from the start and trust him to do the job for you. You get the benefits of sitting back and carrying on with your life while the ‘middleman’ runs around behind the scenes sorting out your claim.